Privacy Statement

Vortex 360 Virtual Office Resourcing Solutions Ltd t/a Vortex 360.co.uk

Vortex 360 is committed to protecting your privacy when you use our website – www.vortex360.co.uk. This Privacy Statement sets out this commitment under the Data Protections Act 1988 – 2003 and explains our data processing practices and your options regarding the ways in which your personal data is used.

Vortex 360 may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st February 2016.

If you have any requests concerning your personal information or any queries with regard to our processing please contact us at info@vortex360.co.uk.

Information Collected

Vortex 360 collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our website and other sites accessible from it. We also collect information about the transactions you undertake.

We may collect additional information in connection with your participation in any promotions  or competitions offered by us and information you provide when giving us feedback. We also monitor customer traffic patterns and site use which enables us to improve the service we provide.

Use of Information Collected

We require this information to understand your needs and provide you with a better service. In particular we use the information for the following:-

  • internal record keeping
  • to improve our products and services
  • we may send promotional emails about new products, special offers or other information that you may find interesting using the email address you submit to us.
  • we may also use your contact information – phone, email or postal address – to contact you for market research purposes.

The information we have will be used to customise the website according to your interests.

Disclosure of your Information

We will never pass your personal data to anyone else unless the disclosure is required by Law. We may also use and disclose information in aggregate (so that no individual customers are identified) for marketing and strategic development purposes.

Third Party Web Sites

Our website may contain links to other websites which are outside our control and are not covered by this Privacy Statement. We cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites.

How we use Cookies

Cookies are very small text files that are stored on your computer when you visit some websites.

We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process.

The following is strictly necessary in the operation of our website.

This Website Will:

  • Remember what is in your shopping basket
  • Remember where you are in the order process
  • Remember that you are logged in and that your session is secure.  You need to be logged in to complete an order.

The following are not Strictly Necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously):

Functional Cookies

This Website Will:

Track the pages you visits via Google Analytics

Targeting Cookies

This Website Will:

Allow you to share pages with social networks such as Facebook (If available)

You can disable any cookies already stored on your computer, but these may stop our website from functioning properly. This website will not share any personal information with third parties.

Right of Access

You may request details of personal information which we hold about you under data protection legislation. If you would like a copy of the information we have about you, please email us at info@vortex360.co.uk or write to:

VORTEX 360 VIRTUAL OFFICE RESOURCING
KEMP HOUSE
152 CITY ROAD
LONDON
EC1V 2NX
UK

If any of the information we hold about your in incorrect or incomplete please write or email us at the above address. We will promptly correct any information found to be incorrect.

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